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The Protocol - Updated Nov 2024

Cover Story:

The NetGuardian product family addresses all of your remote site monitoring needs. Whether it's for small or large networks, the NetGuardian has a solution for you.

Today's Telecommunications customers are clear about one thing - network reliability is important to them. The NetGuardian family provides high reliability with its proven performance. Each minute of downtime means a lost opportunity, a lost quote, or even a lost life (in the case of 911 services). At DPS Telecom, we believe the best way to keep your customers satisfied is to have a comprehensive and diversified monitoring system covering your networks.

The ideal monitoring solution for many of today's telecommunication giants such as AT&T, Cingular, and KMC is the NetGuardian and it's family of products. The NetGuardian was chosen because of it's capacity, reliability, and diversity. Network managers use the NetGuardian for its unparalleled flexibility. It offers a variety of methods of network monitoring including visual live-streaming video, building access control, alarm capacity expansion units, and a variety of notification methods.

Control access points with the Building Access System

Building Access System (BAS)

Building Access System: Comprised of a keypad unit, entry control unit, electronic door strike, and a properly provisioned NetGuardian, the BAS puts you in control of building access.

The Building Access System (BAS) provides centralized entry management and control of both internal and external access points to your buildings. When this system is integrated with the NetGuardian, it allows you to restrict site access to date, time, and door location while improving site security by notifying personnel of unauthorized access. It also eliminates the costs and security issues associated with issuing keys. Using the NetGuardian for access control is a cost-effective security enhancement.

Use the NetGuardian to receive visual and audio notification of alarms without having to be in the equipment room

The GLD provides remote visibility of a system's status through detailed alarm messages.
General LCD Display: Providing remote visibility of a system's status.

The NetGuardian offers local visual and audio alarm notifications, should you be near the equipment room. This makes sure you never miss critical alerts from your network. In many cases, you need to work in your office several hundred feet away. The General LCD Display (GLD) gives you the same audio/visual notification as the NetGuardian. With these advanced notifications, the NetGuardian keeps you informed wherever you are.

Maximize your site visibility by offering NetGuardian's multiple notification methods
Let's face it, the most important thing you want from your remote site monitoring device is instant notification of a problem and that it is reported to the right people. The NetGuardian offers several notification methods to make sure your company knows when a problem is occurring - or is about to occur. With the NetGuardian, your notifications are reliable and immediate. These notification methods include Web Browser, SNMP, pager, cell phone (SMS), and email.

The NetGuardian is deployed in hundreds of networks around the world and helps leading service providers maintain visibility over their remote sites. This global trust highlights the reliability of NetGuardian solutions. With the diversity necessary to cover all of your monitoring needs, this versatile unit is the ideal network monitoring solution. Whether you're managing a single site or an expansive network, the NetGuardian is designed to meet your needs.

Gain peace of mind by actually seeing what is happening at your remote sites with NetGuardian

Sometimes, seeing is believing. The NetGuardian lets you do just that. From confirming a door has been shut, to walking a technician through a corrective procedure, the SiteCAM allows you to view live streaming video of your remote sites. This visual access is made possible through the NetGuardian's advanced capabilities.

SCADA Topology
NetGuardian SiteCAM: View live streaming video of your remote sites and equipment with camera movement you can control.

The camera is run off the NetGuardian's integrated 10BaseT hub or it can be connected directly to a separate hub. The flexibility of NetGuardian's architecture allows for easy integration of cameras. Up to four cameras per NetGuardian can be connected and mounted to the rack, wall, or ceiling. This makes the NetGuardian an important component of remote site monitoring.

Do you Still need support?

All DPS Telecom products include comprehensive technical support. If you've purchased one of our products and are encountering any kind of issue, contact DPS Tech Support today at 559-454-1600.

At DPS Telecom, the representative who answers your call isn't an intern reading from a script. DPS Tech Support representatives are engineers who contribute to product development. And, if your problem requires additional expertise, the DPS Engineering Department that designed your product is right down the hall.

Help us connect you to the right engineer by filling out this quick questionnaire. Simply leave your contact information to get started, and we'll call you back. Most preliminary discussions are about 15 minutes, and afterward, we'll send you a custom application diagram of a recommended solution that'll make it easier to justify your project to management.