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How to Get Real-Time Alerts: Converting Dry Contacts to SNMP

By Andrew Erickson

February 21, 2025

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Regardless of your industry, you should never use weak monitoring strategies at your remote sites. Think about the essential services you provide - and the ripple effects if something goes wrong.

Let's face it... there are countless potential failures lurking out there:

These are just a few of the possible issues you can run into when your monitoring strategy is insufficient. When these issues happen, you need real-time alerts so you can respond before damage or downtime spirals out of control.

Let's explore the benefits of strong monitoring strategies and how to develop and implement them now.

Monitoring Remote Sites Has its Challenges

If you're managing critical remote infrastructure, you likely already know how high the stakes can be. Unfortunately, not all monitoring systems will do the job properly.

Some rely on built-in or proprietary systems from equipment vendors. While these "integrated" solutions might look convenient at first, they often come with frustrating limitations, including:

  • Proprietary protocols - You might be locked into using software and hardware from a single manufacturer.
  • Incomplete coverage - Built-in monitoring rarely captures all important alarms (especially if they involve specialized protocols or unusual equipment).
  • No central view - Juggling multiple dashboards is a recipe for missed alarms.

When you don't have a single cohesive monitoring system, you're left with blind spots - and that's a big risk.

Convert Dry Contacts to SNMP for Third Party Integration

The most effective way to cover all your alarms is to use a dedicated remote terminal unit (RTU) to convert dry contact closures into SNMP (Simple Network Management Protocol) traps. SNMP is an open-standard protocol used extensively in IT and telecom networks. By using these SNMP traps:

  • You get real-time notifications from all your remote sites.
  • You can monitor thousands of alarms from a single central dashboard.
  • You stay vendor-neutral, preventing lock-in and compatibility issues.

Once your alarms are formatted as SNMP traps, you can feed them into virtually any SNMP manager (or into specialized master stations like the T/Mon). That means full integration, real-time visibility, and instant reporting of every critical event.

How Dry-Contact Sensors Work in Remote Monitoring

Especially if you use one of many synonyms for the concept, you might be thinking, "What exactly is a dry contact?"

In simple terms, a dry contact is a relay that either opens or closes to indicate an event. Dry contacts connect ("short") two of your RTU pins together, allowing a tiny flow of electricity that your RTU can detect.

Examples of dry contacts include:

  • Door sensor: The relay closes (or opens) when a door is opened or tampered with.
  • Temperature sensor: This contact triggers if HVAC fails to prevent the site from overheating.
  • Generator alarm: The contact activates to signal that backup power is running or has failed.

Since dry contact sensors have no active voltage of their own, they're incredibly flexible and reliable. Your RTU simply listens to these relays and translates the "open" or "closed" state into an SNMP trap. Suddenly, you're able to see real-time door, environmental, and power alarms on your central manager.

SNMP is Likely Your Best Protocol for Network-Based Alarm Monitoring

There are several key reasons why experienced ops teams keep coming back to SNMP for remote alarm monitoring:

  1. Open Standard - SNMP is widely supported across the telecom and IT industries. This wide acceptance eliminates compatibility headaches.
  2. Instant Alerts - You want to know about problems the moment they happen. SNMP traps give you notifications in real-time.
  3. Scalability - Whether you have one site or one thousand sites, SNMP can handle it.

If you're currently stuck using a proprietary monitoring system - or worse, no system at all - SNMP is your path forward. It's an industry-standard protocol that virtually every major network monitoring tool knows how to handle.

How a Client Achieved Reliable SNMP Monitoring

Let's look at a real-life scenario. One organization needed to track several alarms across multiple sites:

  • Doors (to prevent unauthorized access)
  • HVAC power (to catch cooling failures)
  • Generators (to confirm backup power status)
  • Site environmental conditions (temperature, humidity, etc.)

Their initial approach only captured a portion of these alarms - and offered zero SNMP integration. As a result, the client dealt with missed alarms, delayed responses, and way too many panicked phone calls.

Their Solution

The address the shortcomings of their initial setup, we suggested the client follow a few steps:

  • Install a dedicated RTU at each site.
  • Wire all door, HVAC, generator, and environmental sensors into the RTU's dry contact inputs.
  • Have the RTU convert each alarm into SNMP traps.
  • Send traps to a central SNMP manager for instant logging, display, and notifications.

Why This Approach Worked

These key steps formed a solution that was best-fit for the client's needs and goals. Their system now provided:

  • Comprehensive Coverage - Nothing was left out. Doors, power, HVAC, and more were captured.
  • SNMP Integration - They could finally view all alarms on one unified platform. This allowed them to stay organized when viewing alarm data.
  • Faster Response - Field teams got immediate notifications before small problems became big ones. Having both real-time notifications and a single shared interface allows you to stay organized while also being ready to respond quickly.

What Does This Setup Look Like: An Example Configuration

Alarm data being sent to PRISM vs Central Station

The diagram above shows the setup this client ultimately chose:

  • Sensor Monitoring Equipment: Sensors detect events like door openings or HVAC failures and output dry contact closures.
  • Remote Telemetry Unit: The NetGuardian RTU converts these dry contacts into SNMP traps over a LAN (or WAN).
  • SNMP Manager: The SNMP manager - either a T/Mon or third-party device - consolidates alarms, notifies your team, and logs events for reporting.

This configuration may be simple, but it ensures continuous monitoring, minimal downtime, and complete protection for your infrastructure.

How to Choose the Right RTU for Dry Contact Monitoring

Not all RTUs are created equal. You want something engineered specifically for dependable alarm collection. Here are a few points to consider:

  1. Number of Inputs - Make sure your RTU has enough discrete inputs for all your alarms (doors, power, HVAC, generator, etc.).
  2. SNMP Versions Supported - SNMP v1, v2c, and v3 each have different security and feature sets. Aim for v3 support if you need secure encryption.
  3. Network Connectivity - Ethernet is standard and fiber is also available, but you might also need cellular, satellite, or another connection type for very remote locations.
  4. Power Redundancy - An RTU with dual-power inputs can stay online during primary power failures.
  5. Web Interface & Remote Access - A built-in web interface simplifies configuration and troubleshooting - without any special required software.

By selecting an RTU with these capabilities, you'll have a reliable system designed to serve you for a long time.

RTUs Play a Role in Preventative Maintenance

Beyond sending immediate alarms, RTUs are great for proactive planning. Use your RTU to:

  • Identify recurring HVAC problems before a major meltdown occurs.
  • Spot generator issues early by tracking run-hours and performance.
  • Improve security by logging patterns of door openings that could signal unauthorized access attempts.

Preventative maintenance is your best weapon against sudden, costly failures. Properly logged historical alarm data translates to fewer emergency fixes and lower operating costs overall.

RTUs Improve Compliance & Reporting

Many industries - such as telecom, utilities, and government agencies - have strict compliance standards. A strong RTU helps you meet them by:

  • Logging all alarm events for audit trails.
  • Documenting environmental conditions at remote sites in real-time.
  • Alerting security teams to possible breaches or unauthorized door opens.

No more scrambling to piece together alarm histories after they occur. Your RTU effectively becomes a digital watchdog, providing the documentation you need to prove you're following operational best practices.

Avoid Downtime with Real-Time SNMP Alerts

Imagine you have an HVAC system that unexpectedly shuts down and temperatures start climbing. You have a reliable RTU - like a NetGuardian - in place, so what happens next?

  1. A temperature sensor (wired into a dry contact) trips the RTU.
  2. The RTU immediately sends an SNMP trap to the central manager.
  3. Ops staff gets the alert and dispatches a technician before overheating causes an equipment shutdown.

As a result, you save thousands in potential repair costs and prevent hours of painful downtime. Thanks to your RTU, you successfully avoided a major outage.

Take Control of Your Remote Monitoring

If you're still using incomplete monitoring techniques or relying on fragmented vendor-specific alarm systems, now is the time to break free. By converting dry contacts to SNMP with a dedicated RTU, you'll be able to:

  • See all alarms in real-time (doors, power, HVAC, generators, etc.)
  • Easily integrate with your existing SNMP manager (no more silos)
  • Respond faster to prevent failures, downtime, and costly repairs

Don't wait for your next unexpected outage to strike. Upgrade to an RTU solution that gives you the visibility you need today - and the peace of mind you'll appreciate tomorrow.

Get Ahead of Alarm Monitoring Challenges

Protect your infrastructure and say goodbye to alarm chaos. If you want to learn more about the best RTU options for your network or just have questions, let's talk.

Call me directly at 559-454-1600 or send an email to sales@dpstele.com.

I can walk you through the fundamentals of RTUs, SNMP, and dry contact monitoring. There's no better time to upgrade your remote monitoring than before your next surprise hits.

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Andrew Erickson

Andrew Erickson

Andrew Erickson is an Application Engineer at DPS Telecom, a manufacturer of semi-custom remote alarm monitoring systems based in Fresno, California. Andrew brings more than 18 years of experience building site monitoring solutions, developing intuitive user interfaces and documentation, and opt...