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The Protocol - Nov/Dec 2000

Previous Page: Success Story

Space is a Premium in Co-Location Facilities

Across the telecommunications industry, the rapid growth of network equipment and new companies has led to overcrowded co-location sites. As a result, there's an urgent demand for additional space.

With rack space becoming increasingly limited, many companies face difficult decisions about which equipment to prioritize in their co-location sites. This challenge demands careful evaluation to make sure the most critical systems remain operational and accessible. (For instance, legacy systems may need to make way for newer, more efficient equipment.)

Co-location sites often restrict direct access to equipment. This forces you to depend on their maintenance teams for support and upkeep. This limited access, combined with space constraints and the need for reliable network equipment availability, has led to new independent co-location providers emerging. These companies aim to offer enhanced access and flexibility to meet the growing demands of modern networks. For example, they may prioritize customer control over maintenance schedules or provide customizable rack solutions.

Independent co-location companies now include monitoring of both the environment and equipment within their facilities as part of their rental packages. However, there's a critical drawback: you're often left in the dark when serious issues arise. Without timely notifications, your network could experience hours of downtime before you even become aware. This has the potential to cause costly disruptions and compliance risks.

Waiting for your valuable customers to complain as a means for fault monitoring is not the best customer service solution. DPS alarm monitoring equipment can notify your staff through alpha pages the moment there is a problem. With detailed alarm messages, these alpha pages alert your staff before your customers experience service problems or interruptions.

The NetGuardian meets the challenges faced in co-location facilities. It keeps track of your environmental and equipment alarms, by pinging alarm points and then notifies you when your network is in trouble. It's LCD display and speaker provide local status updates. Other features include dialup and LAN access, alphanumeric paging, e-mail notification of alarms, multiple SNMP managers, 8 analog alarms, 32 ping targets and now web browser access. The NetGuardian occupies 1 rack unit and will mount in both a 19" and a 23" rack.

With valuable customers demanding time on your network and the many options they now have for service providers, using an effective method of alarm notification is a must. Let the NetGuardian be the Dependable Powerful Solution for your network.

Best regards,
Bob Berry

Next Page: Partner Praise

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